All TM Forum (TMF) articles
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Technology & ITFrom reactive to proactive: Ericsson and AWS bring agentic intelligence to OSS/BSS
Playbook: Legacy billing environments increasingly imperil CSP agility, yet ungrounded autonomy poses intolerable operational risks. Through an expanding collaboration with AWS, Ericsson is embedding governed, multi-agent artificial intelligence into production systems. Read how CSPs are already executing migrations and accelerating go-to-market…
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Special ReportExposing network APIs was the first step — building the business model is harder
Special Report #2/4: telcos still have a lot of work to do to develop API-based offerings that resonate with the requirements of users, observers say.
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Special ReportThe ‘B2AI’ question: are telcos ready to sell trust to machines?
Special Report #4/4: Longer term, telcos believe AI agents could become a major new source of demand for network APIs, extending their business beyond user authentication and fraud prevention.
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NetworkFastweb + Vodafone turns merged network into ‘city map’ for autonomous operations
Open access: Swisscom Italian OpCo is building a real-time network digital twin as foundation for reaching Level 4 autonomy by 2030. With systems integrator Celfocus, the operator set out how pairing agentic AI with this foundation is already delivering results.
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NetworkWhy satcos and MNOs must collaborate to scale and monetise hybrid networks
In a new age of orbital disruption, a telco-satellite summit hosted by Celfocus explored how MNOs and non-terrestrial operators must embrace proactive collaboration and open standards to eliminate friction, putting seamless customer experience at the heart of space-age connectivity.
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Analyst BriefingDeutsche Telekomwatch: Board lines up next generation
Analyst Briefing: Reviewing tumultuous few weeks at DT as Group makes remuneration concession and enacts top-level leadership change on both sides of the Atlantic, to shore up stakeholder base and prep for new era. Execs also allow a rare major M&A move in Europe and add more names to DT’s AI transformation line-up.
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NetworkAfrica’s fibre boom needs a commercial operating model — not just more network
Open-access analysis: Building fibre across Africa is only the first hurdle; monetising capacity is the commercial test. From prepaid township offers to carrier-neutral wholesale platforms, operators need scalable operating models to turn network investment into services and returns. Draws on market evidence and ZIRA Group’s fibre and wholesale experience…
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NetworkTrusted agentic AI: DT and Vodafone automate identity management for sovereign-ready network compliance
Translating dense legal jargon into network access rules with telco-grade IAM (identity and access management) traditionally takes weeks of manual engineering with error risk. Explore how Deutsche Telekom and Vodafone are applying ‘governed intelligence’ and a “Legal LLM” to shrink this critical infrastructure compliance latency to hours, with zero trust and human-in-the-loop, unlocking efficiencies and new high-value sovereign revenue streams.
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OperationsBT says 75% of legacy fixed OSS retired after decade-long SRIMS overhaul
Now advanced on fixed-network inventory, data and process unification and simplification, digital OSS chief Ravi Ramachandran has set out how the operator’s graph-based SRIMS platform is intended to underpin automation/AI, digital twins, and NaaS revenue.
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NetworkSpaceMobile targeting 2027 go-live; Deutsche Telekom joins MNO integration testers
In-depth: AST SpaceMobile is advancing its D2D satellite ambitions, with DT new to the roster of telco majors undertaking integration testing. Despite launch delays and standardisation hurdles, the $28bn challenger is targeting substantial revenue growth, addressable market similar to Starlink.
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NetworkOvercoming the OSS/BSS bottleneck: telcos’ AI transformation needs an event driven architecture
Are decades of disjointed OSS/BSS investments stifling telecom’s AI ambitions? Industry leaders at The Data-Driven Telco Summit explored how innovations like EDA are bridging the gap between legacy platforms and real-time, agentic AI operations. Learn more…
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NetworkVodafone and InfraVerse 2.0 team put AI agents to work on disaster recovery
Can digital twins, drone scanners, AR, and AI reshape telco disaster recovery? Uncover the mechanics behind the InfraVerse 2.0 Catalyst, where operators including Verizon and Vantage Towers are breaking down data silos to build more efficient, highly resilient, autonomous networks.
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InterviewMavenir CEO eyes Snowflake playbook to power telcos’ AI charge
Interview: telcos possess the infrastructure driving the revolution but lack the technological stack to monetise it. Cloud-native software NEP’s Pardeep Kohli outlines a strategic toolkit to transform operators into central players within the enterprise AI ecosystem. Watch/read more…
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NetworkVodacom says more work needed on satco-telco compatibility
DTW Ignite: Jayesh Hargovan warns that while LEO satcoms is reaching maturity, integration challenges remain a major blocker to development of telco–satellite relationships, delaying time to revenue for both CSPs and satcos.
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InterviewTelco can tame ‘wild dogs of AI’ and rediscover growth — TM Forum Chair
DTW Ignite 2026: Interviewed by TelcoTitans TV, Dr. Steffen Roehn urges the industry to seize AI-driven opportunities for growth and create a “trusted AI enforcement layer” to help drive monetisation.
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OperationsO2 readies Marvel-inspired Jarvis AI platform for summer launch
DTW Ignite: Efficiency-focused German operator is hoping to bring some Marvel Universe -style innovation to its ambitious IT transformation agenda. Project sees O2 unifying governance layer in partnership with close tech allies Tech Mahindra and Hansen.
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NetworkVodafone breaks out of PoC jail with autonomous networks ‘killer app’
DTW Ignite: Vodafone and Google Cloud are pushing beyond proof-of-concept theatre, setting out a ‘pragmatic’ blueprint for closed-loop operations where digital twins help build the trust required for real-world network autonomy.
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Strategy & ChangeAgents of change: Orange CIO Vermeulen spells out risks and rewards of AI
DTW Ignite: Koen Vermeulen says the use of AI agents will compress software development cycles and bring fundamental changes for telcos, removing constraints if bottlenecks are avoided.
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NetworkVM O2 plans ‘extensive’ autonomous networks ramp-up
UK operator targets Level 4 network autonomy within a ‘couple of years’, with network planning and optimisation the key use-cases.
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EventwatchDTW26: How two TM Forum Catalysts hope to tidy telcos’ AI model muddle
Up till now, many telco deployments of AI agents have been loosely coordinated and delivered mere ‘bolt-on’ point solutions for isolated use-cases. Two TM Forum projects driven by the likes of Telstra, DT, Jio, and Vodafone aim to bring some order to the chaos by creating frameworks for model consumption and agent governance.