All AI/GenAI/ML (artificial intelligence, agentic, machine learning) articles
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Public AffairsVirgin Media O2 hit with £28m fine over contract cancellation failings
UK watchdog issues “largest ever fine” under consumer protection rules after finding that VM O2’s ‘two-tier’ agents system and tactics served to delay or prevent customer switching. Fine comes after operator has invested in significant user experience improvements, following separate pushback over consumer practices…
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Analyst BriefingDeutsche Telekomwatch: DT works the ecosystem in B2B
Analyst Briefing: AI-focused B2B diversification remains high on the agenda across DT, as the Group backs a new European adtech venture alongside Orange and Vodafone, T-Mobile US brings in a new exec to lead enterprise expansion, and Hrvatski Telekom widens digital tech ties with Beyond Now.
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Network & InfraP3 builds a RAN digital twin for Germany, using DT’s T Cloud
German consultancy is developing a sovereign RF digital twin that it says could help MNOs slash network optimisation costs and gain better visibility into increasingly complex mobile networks. Platform will combine crowdsourced network performance data with operator OSS and configuration data to predict the impact of network changes.
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Network & InfraVodafone bets on ‘hybrid’ future to tap growing sovereign cloud demand
Group’s CTO Scott Petty expects telcos to win when offering ‘hybrid’ sovereign cloud setups, operating hyperscaler tech in parallel with local controls and sovereign governance. How big is sovereign cloud opportunity? “The jury’s out”, he says…
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Partnerships & AlliancesDT, Orange, VM O2, Vodafone join new European advertising venture
The European Media Marketplace is established with the ambitious aim of providing a counterweight to dominant US tech giants in the digital advertising space.
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PeoplewatchTelefónica Peoplewatch: recalibrating O2 adds strategy chief; VM O2 bolsters B2C
May 2026–July 2026 update: A roundup of high-level moves at Spanish giant, including: strategic appointments at Virgin Media O2 and Telefónica Deutschland, as northern core market businesses continue to pursue a turnaround; a “comprehensive” restructure at telco adtech venture Utiq; and news of post-Telefónica jobs for former Executive Committee figures Enrique Blanco and Ronan Dunne.
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Operations‘Reimagine, rethink, rewire’: BT wants AI to go beyond mere cost-cutting
DTW Ignite: Peter Leukert, Claire Gillies, and Gabriela Styf Sjöman showcase BT’s effort to get to the true value of AI: new revenue streams, strengthened customer trust, and reimagined network operations…
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TelcoTitans TVTelco can tame ‘wild dogs of AI’ and rediscover growth — TM Forum Chair
DTW Ignite 2026: Interviewed by TelcoTitans TV, Dr. Steffen Roehn urges the industry to seize AI-driven opportunities for growth and create a “trusted AI enforcement layer” to help drive monetisation.
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Analysis5G at the heart of next-gen military comms — ACMOSS founder
Guest analysis: Telecom Expert Voice and Réseau Radio du Futur (RRF) architect Guillaume Lambert considers 5G critical to addressing new and emerging defence demands — but the market will only open to telcos committed to zero trust, ‘clean’, sovereign networks…
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Partnerships & AlliancesOrange Belgium picks Nokia for ‘major’ network transformation
Multi-year fixed-mobile convergence project.
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Partnerships & AlliancesHrvatski Telekom infuses AI into enterprise biz with Beyond Now
Croatian operator to use Beyond Now solutions suite to create new capabilities for enterprise customers and internal teams. Telco targets operational efficiencies and user experience improvements, as CEO Nataša Rapaić seeks to accelerate AI adoption in line with parent Deutsche Telekom’s broader strategy…
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Network & InfraVodafoneThree turns to video AI to streamline mobile network upgrade
UK network operator deploys Vyntelligence tech to enable remote site audits in a bid to improve safety and efficiency as it delivers a massive £11bn network integration and upgrade programme.
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Network & InfraUK gov plots £330m boost to subsea cable protections
UK government’s long-awaited Defence Investment Plan includes fresh funding to improve subsea infrastructure resilience, including new public-private partnerships and upgraded defence fleets.
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Strategy & Changegiffgaff preps fintech side hustle as new CEO eyes deeper customer ties
MVNOs World: Innovative MVNO’s boss Kate Dohaney sees telco connectivity as mere ‘table stakes’ in the AI era and is exploring new routes towards value creation, including events, financial services, and education.
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OperationsO2 readies Marvel-inspired Jarvis AI platform for summer launch
DTW Ignite: Efficiency-focused German operator is hoping to bring some Marvel Universe -style innovation to its ambitious IT transformation agenda. Project sees O2 unifying governance layer in partnership with close tech allies Tech Mahindra and Hansen.
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PeoplewatchDigital Infra Peoplewatch: Vorboss resets C-suite; Nscale and GreenScale prep ground for 1GW+ expansions
June 2026 edition: Latest 35+ senior and strategic leadership changes in EMEA digital infra, including a pair of Vorboss veterans jointly taking over the altnet, maincubes recruiting a new finance chief, and Ooredoo appointing General Director of first Middle East tower carve-out.
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Network & InfraVodafone breaks out of PoC jail with autonomous networks ‘killer app’
DTW Ignite: Vodafone and Google Cloud are pushing beyond proof-of-concept theatre, setting out a ‘pragmatic’ blueprint for closed-loop operations where digital twins help build the trust required for real-world network autonomy.
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Strategy & ChangeAgents of change: Orange CIO Vermeulen spells out risks and rewards of AI
DTW Ignite: Koen Vermeulen says the use of AI agents will compress software development cycles and bring fundamental changes for telcos, removing constraints if bottlenecks are avoided.
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PeoplewatchOrange’s AI chief Steve Jarrett makes switch to Anthropic
Jarret joins US AI giant amid its wider push into Europe, leaving behind a legacy at Orange for successor Usman Javaid to run with.
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Network & InfraTelefónica ‘completes’ Spanish edge site rollout
Operator activates all 17 edge nodes envisaged under Edge Plan, with “modular platform” for businesses to access infrastructure and a range of other digital services. Rollout sees the Group seek to continue expanding B2B services portfolio to help achieve Transform & Grow targets…