All Steve Wiley articles
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TechnologyA Pragmatist’s Guide to Telco AI: BT and Zayo on getting data right, winning fast, riding the wave
From data foundations, sidestepping common pitfalls, and rapid experimentation, to real-world use cases, scalable growth, and building profit centres. Actionable insights and proven strategies for how AI is being harnessed to transform telecoms, drive operational excellence, unlock new revenue
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Weekly BriefingsBTwatch Weekly: public cash, automated networks, and UK exceptionalism
Latest from BT, including reports of an overseas B2B carve-out; a new Chief Digital Officer incoming; Reza Rahnama’s evolving ‘Dark NOC’ vision; and a setback in Openreach’s attempt to reform MDU access rights…
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Innovation (R&D)BT to create unified innovation function as Division X, Etc. combine
Group seeks to “sharpen” connectivity focus and meet evolving customer needs with new innovation team, under the watch of Tom Meakin’s Strategy & Change team. Longstanding Etc. chief Tom Guy leaves the Group, while Business’s Division X joins forces with the ‘startup from within’…
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Strategy & ChangeBT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…