All Industry Voice articles
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TechnologyCase study: Vodafone seeing tangible AI success in the field
Vodafone and Celfocus unveiled early but striking results in embedding AI into field operations — cutting repeat visits and harmonising quality — to both accelerate the operator’s zero-touch ambitions and sharpen customer focus.
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TechnologyAI data liberation: inside Boost’s escape from the telco legacy trap
Fragmented legacy systems are preventing telcos from capitalising on their data and AI. Boost Mobile defied industry orthodoxy by adopting Wavelo’s event-driven architecture, creating an agile platform to liberate data, enhance customer experience, and be ready for the next wave of AI innovation. Learn more…
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InterviewT-Systems’ Jonczak revs AI engine for position as “trusted powerhouse” in Europe and beyond
Deep Dive: T-Systems is targeting a step-change in AI-driven B2B revenue growth through 2027, and also pivotal to Deutsche Telekom’s goal of €800m in internal ‘impact’. Moving beyond “Santa Claus-style” product push, new AI chief Magdalena Jonczak is leading transformation towards co-creation, and establishing division as Europe’s “trusted powerhouse” in sovereign AI. Learn more…
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InnovationBT Active Intelligence: Solving customer problems through mobility insights
Interview: From telco startup to data scale-up, the BT Group data science unit is transforming mobility insights into commercial and societal value. Leader Steve Wiley explains how his team is applying a startup mindset and partnership model to unlock the power of geospatial data for enterprise clients, creating actionable intelligence from 25 billion daily data points. Learn more…
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Network & InfraThe single source of truth: how TowerCos and MNOs are mastering digital twins
From accelerating M&A due diligence to slashing truck rolls and ensuring revenue, digital twins are reshaping MNO and TowerCo operations. At different stages of adoption, but as one on importance of getting the data right, leaders from BT, TDF, PTI and vHive reveal how this technology is creating the digital truth for physical assets, how this can be advantaged, and what’s next…
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TechnologyA Pragmatist’s Guide to Telco AI: BT and Zayo on getting data right, winning fast, riding the wave
From data foundations, sidestepping common pitfalls, and rapid experimentation, to real-world use cases, scalable growth, and building profit centres. Actionable insights and proven strategies for how AI is being harnessed to transform telecoms, drive operational excellence, unlock new revenue
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TechnologyCarla Penedo interview: Celfocus’s network AI evangelist charts path forward
Exclusive insights from network AI leader on navigating complexities of converging networks, integrating legacy systems, and leveraging network digital twins, Agentic AI, and AIOps for measurable impact. In-depth interview reveals strategies and partnerships redefining telco transformation in cloud-native, AI-enabled era. Humans included…
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eBookIndustry-First eBook: How MNOs Use Digitization to Optimize Network Planning & Rollout
This guide offers proven strategies, real-world examples, and actionable steps to help MNOs close the gap between as-planned and as-built - unlocking faster rollouts, better decisions, and a more competitive edge.
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InterviewA telco win-win: TXO adds ‘scale and breadth’ to network circularity proposition
In-depth: ‘A local business gone global’: Wales’ green dragon adds heft in US, following recent Europe and APAC expansion — extending bid to scale circular economy leadership and portfolio in global telco network supply and infrastructure value chain…
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EventwatchOpenreach and altnet ‘Gladiators’ trade blows on future costs of PIA
Connected North 2025: In robust exchanges at Connected North, Fibrus Chair warns regulator is on the verge of repeating mistakes of the past on PIA pricing, and too easily steered off course on policy.
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InterviewGlide Identity’s mission: a new telco API franchise to replace the billions at risk with SMS OTP
Eran Haggiag, founder CEO of telco-backed authentication startup Glide Identity, tells TelcoTitans that it’s time to move on from multi-billion dollar but vulnerable SMS One Time Passwords, and swap in revenue from Open Gateway-based APIs leveraging with SIM cryptography. And why this time is different with Google…
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Operations25 years in the making: Celfocus primed for telco AI era
As Celfocus marks 25 years of bridging telco and tech, CEO Álvaro José Ferreira shares insights on AI’s transformative wave, including how the EMEA systems integrator empowers SPs through data-driven innovation, automation, and strategic partnerships with hyperscalers like AWS and Google.
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Network & InfraRAN optimiser brown-iposs takes on UX automation challenge
In the age of real-time expectations, the Bonn, Germany-based specialist is removing significant friction from operational data delay and privacy compliance for RAN automation. Discover how the AI-enhanced CARAT solution employs digital twinning to accelerate fault resolution, assisting operators with critical challenges of user experience, multi-vendor complexity and lock-in…
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Partnerships & AlliancesNCR Atleos: Operators need global partners matched to B2B digital ambition
Emerging as a stealth powerhouse within the telecom industry ecosystem, NCR Atleos discreetly offers unmatched global hub and field support underpinning operators’ rapid deployment, management and commercialisation of headline‑grabbing technologies, including AI infrastructure and security.
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Strategy & Change2024 vendor review: Telcos start feeling benefits of TechCo pivot
2024 may be the year telcos truly started to become TechCos, with GenAI, open RAN and cloud-native platforms reshaping CX, NetOpps and the industry landscape. Dive into how operators are overcoming transformation challenges, collaborating with vendors, and unlocking new revenue opportunities in this game-changing year. Available to all registered users…
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Strategy & ChangeSnowflake’s telco manifesto: Making the leap from TechCo to BizCo
Snowflake’s approach to telco focuses on enabling data-driven transformation, underpinning the collaboration, consistency and clarity that deliver measurable financial reward. From energy management to GenAI integration, the AI data cloud provider is partnering telcos to drive greater operational efficiency and unlock new enterprise opportunities in the digital era. Read more…
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Network & InfraBoldyn’s Igor Leprince: Connections built on trust
CEO reflects on a personal and professional mission to lead his neutral host venture on a journey that is embracing network complexity to transform lives and organisations, binding together the fabric of industry and communities worldwide, and helping mainstream operators bear the load. Read more…
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InnovationCelfocus: Project Sylva enables enterprise for new connectivity solutions like MPN
Evolving at breakneck speed, the open-source cloud‑native platform is highlighting opportunities to unlock solutions development as well as greater efficiency for telco cloud. Telco SI Celfocus pinpoints streamlined mobile private network propositions to advance delivery of connected enterprise experiences.
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Network & InfraNTT DATA: Embracing open network to monetise telco investment
Vendor-neutral technology service provider upbeat on opportunities for telecom operators to make profitable returns on investment in next-generation infrastructure — if they step up to the challenge of managing the complexity of open networks.
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Network & InfraReady when you are: Blue Planet’s OSS supergroup
Blue Planet is in no doubt it has the technology to take telcos’ operational systems to the cloud and AI, but considered just as important is confidence in people and commitment to translate capability into meaningful customer benefits.