All Digital transformation articles
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PeopleNuuday brings in ex-Vodafone IT architect to lead ServCo’s ‘harder’ next phase
Carlos Moreno Alonso appointed CTIO to lead TDC Group subsidiary’s ongoing digital transformation project.
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TechnologyCase study: Vodafone seeing tangible AI success in the field
Vodafone and Celfocus unveiled early but striking results in embedding AI into field operations — cutting repeat visits and harmonising quality — to both accelerate the operator’s zero-touch ambitions and sharpen customer focus.
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TechnologyAI data liberation: inside Boost’s escape from the telco legacy trap
Fragmented legacy systems are preventing telcos from capitalising on their data and AI. Boost Mobile defied industry orthodoxy by adopting Wavelo’s event-driven architecture, creating an agile platform to liberate data, enhance customer experience, and be ready for the next wave of AI innovation. Learn more…
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InterviewT-Systems’ Jonczak revs AI engine for position as “trusted powerhouse” in Europe and beyond
Deep Dive: T-Systems is targeting a step-change in AI-driven B2B revenue growth through 2027, and also pivotal to Deutsche Telekom’s goal of €800m in internal ‘impact’. Moving beyond “Santa Claus-style” product push, new AI chief Magdalena Jonczak is leading transformation towards co-creation, and establishing division as Europe’s “trusted powerhouse” in sovereign AI. Learn more…
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Deep DiveLegendary corporate raider reveals 3% Vodafone stake
Deep Dive: Following Liberty Global’s sharp exit, billionaire Martin Ebner has emerged as a prominent shareholder. The investor, known for forcing major change at Swiss firms, is now fourth on the shareholder roster, leaving the market to ponder the activist’s next move.
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M&AVodafone open to bolt-on M&A to boost sovereign data capabilities
Group CEO Margherita Della Valle rules out major market changing moves, but opens door to acquisitive tuck-ins…
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InterviewInterview: Chief Trust Officer on Orange Business’ ‘gold’ standard for secure cloud services
Orange’s B2B unit has beaten its Bleu cloud JV to the punch by obtaining France’s SecNumCloud 3.2 qualification for an IaaS offering. The Group is now one of nine providers in France to have obtained this trusted cloud security visa.
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Network & Infra‘Being Level 4’: Telefónica CTIO eyes 2030 hyper-automation goal
Deep dive: Tech boss Andrea Folgueiras indicates Telefónica has now got several high-level autonomous networking projects up and running, delivering tangible business impact. But autonomy has still only been achieved in pockets, and the operator remains in the early stages of a transformation journey targeting near-full Level 4 status by 2030…
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Analyst BriefingsUK Infrawatch Analyst Briefing: CityFibre reloads, Aviva consolidates, Cellnex eyes UK
Latest from the digital infra scene in the UK, including: CityFibre secures financing for expansion drive, GoFibre picks up Project Gigabit deal, Cellnex engages UK government on investment; people moves, and plenty more…
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EventwatchSnowflake World Tour: A Global Event Series
From August to October 2025, the Snowflake World Tour is coming to 23 cities across three regions to showcase the latest innovations driving business transformation with data, AI, and collaboration.
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Suppliers & SCMVendor rebellion: why major operators are ditching Oracle and VMware support contracts
BT and Telefónica are the first of numerous telcos to go on the record challenging software vendor dominance by shifting legacy IT support to third-party specialists. This analysis explores how Spinnaker Support is helping them slash costs, extend end-of-life IT, and reallocate resources…
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B2BBrazil’s Vivo wants more joined-up tech thinking with B2B rejig
Operator mimics parent Telefónica by bringing all B2B activities under one roof and seeking to bring operational and commercial synergies in its enterprise growth push.
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Network & InfraPragmatic Orange picks its way towards ‘high-value’ network autonomy
DTW Ignite 25: Sofrecom’s Roberto Kung highlights the need to assess the business case and ROI before investing in increased autonomy, noting that “we don’t want to be Level 4 everywhere”.
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Network & InfraEx-Nominet boss tasked with hitting UK government’s broadband infra goals
The agency leading key UK government-backed digital infra projects has appointed Lesley Cowley as Chair, tasked with overseeing the Shared Rural Network and (recently delayed) Project Gigabit initiatives…
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InnovationTelefónica leads way on joint GSMA-TM Forum API validation scheme
DTW — Ignite 25: Operator set to launch the first APIs that have received certification through the GSMA and TM Forum’s newly launched joint validation process. Global CTIO Andrea Folgueiras said the initiative will reduce integration costs and create efficiencies, among other benefits…
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Analyst BriefingsOrangewatch Analyst Briefing: execs bang M&A drum; high hopes on IPCEI and AI
In this issue, we report on presentations by Orange’s leadership at the AGM, with Group CEO Christel Heydemann and new Orange France CEO Jérôme Hénique taking the floor.
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Financial & PerformanceDigi ‘adapting as we go’ after a testing start in Belgium
Closely-watched new entrant has already been forced to “resize” and “rescale” its business in the first few months of operation.
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PeopleEx-Vodafone chief Colao takes board seat at Wireless Logic
Vittorio Colao joins the Board of Directors at UK-based IoT connectivity provider (and MVNO using BT’s network), after the business agrees to sell a minority stake to General Atlantic.
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PeopleMagenta Telekom picks Kicker to boot up tech shifts
Former exec Thomas Kicker returns to Magenta Telekom to fill CEO vacancy after a stint at security partner cyan.
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TechnologyCellnex recruits AI in fightback against dodgy landlords
CEO of Europe’s largest tower group highlights use of data analytics to identify strategic risks affecting its 120,000+ sites across region, amid ‘indecent’ moves by land aggregators.